Total Blackberry Solution: Outlook, the Blackberry, BES and Calendars - How to Prevent Conflicts and Annoyances

Total Blackberry Solution: Outlook, the Blackberry, BES and Calendars - How to Prevent Conflicts and Annoyances

Outlook, the Blackberry, BES and Calendars - How to Prevent Conflicts and Annoyances

If you use Outlook and a BlackBerry on a BlackBerry Exchange Server, or BES, you may experience these sorts of problems:

• Appointments mysteriously disappearing or reappearing

• Conflicts between Outlook and the BlackBerry

• Problems with recurring appointments

Here are some tips and suggestions to help avoid these problems.

(The tips apply to all versions of BES up to 4.x.)

KEY POINT: OUTLOOK IS KING

If you ONLY remember that Outlook is in charge, and use it, not your BlackBerry, to manage e-mails and calendars, you will avoid most calendar problems.

Accepting, deleting, dismissing, rescheduling

• ACCEPT invitations in Outlook, NOT on the BlackBerry. If you accept an invitation on the BlackBerry, it will remain unchanged in the Outlook Inbox. You need to accept it a second time (in Outlook) to remove it from view.

• DON’T delete an invitation from Outlook after you have accepted it on the BlackBerry because the meeting will be deleted from your calendar.

• If you delete an meeting from the Outlook calendar and then accidentally click the Accept button in the e-mail, you will add the meeting back to your calendar.

• If you want to DELETE an meeting or task, do this on Outlook. It will then automatically be deleted from the BlackBerry. If you delete it on the BlackBerry, it will NOT be reliably deleted from Outlook.

• Outlook and BlackBerry REMINDERS ARE INDEPENDENT. If you Dismiss or Snooze a reminder on one, the reminder will still show up on the other.

• DON’T Dismiss on one and Snooze on the other – dismiss on both OR snooze on both.

• You CAN Dismiss on one and Ignore on the other.

• If a meeting is RESCHEDULED and you delete the rescheduled email from your Inbox without responding to it, this will delete BOTH the original calendar entry and the rescheduled one.

Recurring meetings

• When scheduling recurring meetings or tasks, always enter an END DATE. Try to make the end date within one year.

• Always EDIT recurring meetings on OUTLOOK, NOT on the BlackBerry.

• When you edit a reccurring meeting, make sure you edit the SERIES if you want to change ALL of the appointments. If you want to change just one day, make sure you edit the SINGLE appointment.

Messages about meeting invitations

• When you receive a meeting invitation, make sure to read the message in the GREY SHADED AREA. The message may indicate a conflict or another issue that you need to be aware of.

Popups

• When a popup appears, read what it says BEFORE clicking on anything. The key is to properly respond to the request.

How to pair your BlackBerry with another Bluetooth-enabled device

1.   Click the Manage Connections icon on your Home screen

2.   First, verify that the Bluetooth technology is turned On

3.   Then select Set Up Bluetooth

4.   Click Search to find other devices or Listen to allow your BlackBerry smartphone to be discovered by other Bluetooth devices

5.   Click on the device you would like to pair with and enter the Numeric Passkey if required

6.   Click Yes

7.   To connect to a paired device, click the Options icon on the Home screen

8.   Select Bluetooth

9.   Click on a Bluetooth enabled device and select Connect

How do I add an auto signature on email messages?

For BES users:

To add an automatic signature on your email messages complete the following steps: 

1. Open Messages.

2. Press the Menu key.

3. Select Options.

4. Select Email Settings.

5. Set Use Auto Signature to Yes.

6. Enter in a signature.

7. Press the Menu key.

8. Select Save.

For BIS users:

1. On your PC, login to your carrier's BIS page.
2. Click the Edit option next to the email address you want to change.
3. Type in your new signature in the Signature field.
4. Click Save.

Unfollow Topic On the Bold 9650:

1.  Go to Setup in the Home folder
2.  Select Email Settings
3.  It will log in to the Blackberry Internet Service; choose Login to access your email accounts
4.  Click on the first account, and choose Edit from the popup menu
5.  Under General Options, it has the default "sent from my Blackberry" message.  Delete it or change it, as you wish
6.  Click Save
7.  Repeat for each email account on your phone

They couldn't have made it more obscure or difficult to find.  I guess they want to make it as difficult as possible to remove the free advertising tag line.

How to increase the speed of your browser

There are a couple of steps you can take that will increase the speed of your BlackBerry browser.

Turn off Show Images
1. From the Browser, click Options > Browser Configurati ons
2. Uncheck Show Images
3. Uncheck Use Background Images
4. Uncheck Support JavaScript

Display only missed calls in the Message list

If you would like to only display Missed Calls in your Message list follow these steps:
1. Open the Phone application .
2. Click Menu.
3. Select Options.
4. Click on Call Logging.
5. Under Show These Call Log Types change to Missed Calls.
6. Click on Menu.
7. Click Menu and select Save. 

Note: For 8700 series smartphones :
6. Click trackwheel, select Change Options.
7. Click trackwheel, select Save.

Contacts on the BlackBerry smartphone are not sorted properly by the First Name when the Title field is populated.

When the Address Book application options are set to sort by First Name and an entry contains a Title field, the contact list entries are sorted by the first letter of the Title field and not by the first letter of the First Name field.

Note: The Contacts application is known as the Address Book application in BlackBerry Device Software version 4.5 and earlier.

•  

Resolution

This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.

Workaround 1

Sort by the Last Name field to place the contact list in an expected sorted order.

1. On the BlackBerry smartphone, select Address Book>Options.
2. In the Sort By field, select Change Option and then choose Last Name.
3. Select Save to save your changes.

Workaround 2

Type the First Name of the contact in the Find filter in the Address Book application.

1. On the BlackBerry smartphone, select Address Book.
2. Locate the Find field at the top of the contact list.
3. Type the First Name of the contact in the Find field.
4. All contact list entries that contain the first name entered in the Find field are displayed in the Address Book contact list.