A common issue that shows up more often than you would think. Commonly after activating a new device or upgrading the OS. There is a simple fix, but most users don't know where to start.
· Insure you have a BlackBerry data plan
· Make sure the icon is not hidden - press the Menu key and select Show All - see if the icon is on the screen at all
Go to Options > Advanced Options > Host Routing Table. Press the Menu key and select Register NowWait about 30 seconds and the icon should appear. Sometimes it may take longer depending on your service etc. so be patient. If it doesn't show up after a while (10 minutes or so) try a battery pull. After the restart if it still doesn't appear, you may need to resend your service books as described above
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