Tuesday, December 28, 2010

How To: Delete messages that wont delete

If you have a message that won’t delete no matter what you do try this.
Plug BB into pc
Open Desktop Manager
Click Backup and Restore
Click the Advanced Tab

On the right hand side you will see Device Databases, find Browser Messages, Messages, MMS Messages, PIN Messages, Saved Email Messages and SMS Messages. Hold the control key on your keyboard and left click each one of these that you want to be cleared. The press clear and then press yes to continue.

Another solution maybe just Select your Message Icon, Highlight a date, Hit Menu, Select Mark Prior Read.

For the Missed Call Icon

First of all DON'T delete your call logs.

Open up your Call logs. Look for the contacts with the Missed calls icon.

Scroll to them>Hit Menu(BB button)>select View History.

That should make the icon go away. Along with the one on the homescreen. 

How to Transfer a File using Bluetooth between two BlackBerry Pearl 8100 smartphones

You can send and receive files, using Bluetooth wireless technology, between Blackberry Pearl 8100 smartphones by completing the following steps

1. Enable Bluetooth on your BlackBerry Pearl
2. Make the sending and receiving BlackBerry Pearl discoverable.
3. Pair the two BlackBerry Pearl 8100 smartphones.
4. Set the Trusted field to Yes on both BlackBerry Pearl 8100 smartphones.
In the Bluetooth application, highlight the BlackBerry Pearl and press the Menu button
Select Device Properties
Set the Trusted field to Yes
Press the Menu button and select Save
5. Send and receive the transferred file

On the recipient’s BlackBerry Pearl:
On the Home screen click Media
Click a media type (Music, Video, Ring Tones, Pictures).
Press the Menu button and select Receive using Bluetooth. The File Transfer dialog box appears, followed by a prompt to Save or Cancel the file
Click Save to save the file to the current location or click the folder icon to save the file in a different location.
On the Sender’s BlackBerry Pearl
On the Home screen click Media
Click the same media type selected on the recipient’s BlackBerry Pearl
Press the Menu button and select Send Using Bluetooth
When prompted to select a smartphone click the recipient’s BlackBerry Pearl 8100 smartphone

*This does work with Non-pearl devices also. Just make sure they're paired and USE the SEND/RECEIVE Using Bluetooth Option.

How to remove a third-party application from a BlackBerry smartphone

These steps only apply if the the third-party application cannot be removed by the application loader tool. This procedure will delete third-party applications from the BlackBerry smartphone:
1.    On the BlackBerry smartphone, go to the Options menu (this may also be Settings > Options).
2.    Complete the appropriate following step for the version of BlackBerry® Device Software:
·         If the smartphone is using BlackBerry Device Software 4.0 or earlier, go to Options >Applications.
·         If the smartphone is using BlackBerry Device Software 4.1 to 4.7, go to Options >Advanced Options > Applications.
·         If the smartphone is using BlackBerry Device Software 5.0, go to Options > Applications>then select Third Party.
·         If the smartphone is using BlackBerry Device Software 6.0, go to Options > Device >Application Management and highlight the application. Press the Menu key and selectdelete.
3.    Select the third-party application you want to delete and click Delete.
4.    When prompted to restart the smartphone, select Yes.
If the application is not listed in the application list:
1.    Display the menu (click the trackwheel or click the Menu button) and select Modules.
2.    Select the software module to be deleted.
3.    Display the menu and select Delete.
For information on using the application loader tool in BlackBerry® Desktop Manager, see KB10376.

I Use Gmail and Receive A Copy Of My Emails

·         Login to BIS account
·         Next to your Gmail address, click Edit
·         Click Add Filter
·         For Filter Name type "Sent"
·         For Apply Filter When select "From"
·         For Contains enter your Gmail address "xxx@gmail.com" 

How To Separate SMS & Email Messages

No so much an error as a common question, but some users prefer to have separate inboxes for SMS/MMS messages & emails, while some prefer to have them all in one place.  To change this option is simple - In your Message go to Options > General Options and change SMS and Email Inboxes to separate.  This will give you individual folders for your SMS/MMS and Email messages. Keep in mind this setting can be affected by some custom themes. 



My Browser Is Missing

A common issue that shows up more often than you would think.  Commonly after activating a new device or upgrading the OS.  There is a simple fix, but most users don't know where to start. 
·         Insure you have a BlackBerry data plan
·         Make sure the icon is not hidden - press the Menu key and select Show All - see if the icon is on the screen at all
Go to Options > Advanced Options > Host Routing Table.  Press the Menu key and select Register Now



Wait about 30 seconds and the icon should appear. Sometimes it may take longer depending on your service etc. so be patient.  If it doesn't show up after a while (10 minutes or so) try a battery pull.  After the restart if it still doesn't appear, you may need to resend your service books as described above