BlackBerry Bold 9780 reaches India

An updated version of 9700 released last year, Blackberry Bold 9780 has an improved hardware

NEW DELHI, INDIA: Though Research In Motion (RIM) is yet to solve the issue over its messaging service, the BlackBerry maker has launched its latest smartphone BlackBerry Bold 9780 in the Indian market.

According to media reports, the BlackBerry Bold 9780 is now available in India, and is priced at Rs. 30,000. However, some other reports and tweets said that the new smartphone is available for Rs. 26,900.

An updated version of 9700 released last year, Blackberry Bold 9780 has an improved hardware, say reports.

The BlackBerry Bold 9700 smartphone supports 3G HSDPA networks around the world and is equipped with a next-generation, high-performance (624 MHz) processor and 256 MB on-board Flash memory, while 9780, which runs on BlackBerry OS 6.0, has 512 MB RAM and a higher resolution camera.

Compared to the 3 megapixel camera of 9700, the new version boasts of 5 megapixel camera with auto-focus, flash and image stabilization.

Recently Tata Indicom, the CDMA arm of Tata Teleservices Limited and Research in Motion had announced the launch of the BlackBerry Bold 9650 for the CDMA users in India. 9650 is the first combined CDMA-GSM 3G-ready Smartphone in the BlackBerry Bold series.

HOW TO PERFORM TO HARD RESET BLACKBERRY

HOW TO PERFORM TO HARD RESET BLACKBERRY


How to perform a HARD RESET on Blackberry or RIM Device

1. Remove the Battery cover.
2. Remove and reinsert the Blackberry battery to reset the Blackberry .
3. Replace the battery cover.



Reason to Perform a HARD RESET  
1. Handheld displays an X beside the coverage indicator.
2. Handheld displays GSM (Global System for Mobile Communication) or lower case gprs(Genral Packet Radio Services) as the network status Indicator.
3. User is unable to send and receive message on the handheld.
4. User receives an error code on the handheld.
5. Applications do not appear to be functioning correctly.
6. Desktop Manager is stuck at “WORKING” status when the handheld is connected
7. Bluetooth is not detected
8. Handheld display is hard to read. (The display shown lines obscuring text.)
9. Keypad is not functioning correctly (keys do not work,the trackwheel is not functioning correctly or handheld does not turn ON.

When Blackberry Keypad logged ,on that time any phone call comming on blackberry address Book not resolved name ,only Number Shown of calling User .

When Blackberry Keypad logged ,on that time any phone call comming on blackberry address Book not resolved name ,only Number Shown of calling User .



Resolution:


1. Go to Option 
2. Security
3.Genral Setting
4.Disable Content protection 
5.Set No for Include Address Book


Problem Solved !!!!!!!!!!!!

When try to open htlm attachment in blackberry ,it open in source code

When try to open htlm attachment in blackberry ,it open in source code



Resolution:
1. Select attachment > click option button
2. Click on download attachment 
3. Save that attachment in External memory(save in internal also)
4. Now open html attachment 
5. File open and view .
Note : Download html file first time (It is mandatory for html files)

"Appointment deleted externally , changes will be lost and viwer closed"error message appears when viewing calendar appointments in Blackberry Calendar

"Appointment deleted externally , changes will be lost and viwer closed"error message appears when viewing calendar appointments in Blackberry Calendar



1- under options -> advanced options -> service book ->delete all email accounts with CICAL on them (not CMIME)


2- connect blackberry to computer with Desktop manager open


3- In Desktop Manager, Under backup and restore -> advanced options -> device databases (right side) -> clear "calendar all"


4- reboot device (battery pull)


5- (Still in advanced options screen on desktop manager) Under file (upper left) open a recent backup file. Highlight "calendar all" and then press the left to right arrow.


6- calendar items transfer from backup to device


Problem solved! 

How to take Blackberry Handheld Address book backup in Excel

How to take Blackberry Handheld Address book backup in Excel


1. Connect Blackberry Handheld into System USB port
2. Microsoft Outlook should be installed in System
3. Open Blackberry Desktop Manager
4. Click on Synchronize Button
5. Go to Configure > Synchronization > Click on Reset Configuration
6. The Current desktop organizer configuration for User with device PIN ********** will be reset. Do you wish to yes?
Click on Yes /NO
7. The Desktop Organizer Configuration for user with PIN 216EC3F! has been reset successfully.
OK
8. Go to Configure > Synchronization then Click on Synchronization
9. Then Windows appear what is Sync with Microsoft Outlok ?
Select Address Book
Click on OK Button
10. Again go to Synchronization Tab
11. Select check box Synchronize Organizer  Data and Run add-in Action only
12. Finally Click on Synchronize
It takes 2-3 minute to complete
13. Open Microsoft Outlook and Go to Contact
14. Click on File Menu and select Import /Export Tab
15. Export in Excel File 2000/2003
16. Give a File name and save file Location.
Now all contact will be save in excel.

How to access Internet via Blackberry SmartPhone

Set up an Internet APN.

1. Click Start > Settings > Control Panel.
2. Double-click Phone and Modem Options.
3. In the Phone and Modem Options window, click the Modems tab.
4. Select Standard Modem and click Properties.
5. Click Change Settings.
6. In the Standard Modem Properties window, click the Advanced tab.
7. In the Extra initialization commands field, type the following:

+cgdcont=1,"IP","<your Internet APN>"

Note: The following is applicable for T-Mobile® customers only:

The extra initialization command is: +cgdcont=1,"IP","wap.voicestream.com"

Note: If you do not know your Internet APN, or if you do not have an Internet APN, contact your service provider.

8. Click OK.
9. In the Phone and Modem Options window, click OK.

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To configure dial-up networking, complete the procedure that is appropriate to the operating system you are using:

Windows Vista

1. Click Start.
2. Select Connect To.
3. Click Setup a connection or network.
4. Click Setup a dialup connection.
5. In the Dial-up phone number field type *99#.
6. Type the user name and password provided by your service provider.
7. In the Connection Name field type BlackBerry.
8. Click Dialing Rules.
9. Make sure the profile created in Task 2 has been selected, and then click OK.
10. Select Connect to establish an internet.

Note: For instructions on connecting a computer to the Internet using a BlackBerry smartphone with CDMA as a tethered modem, see KB04664.

Windows XP operating system

1. Click Start > Settings > Network Connections.
2. Double-click New Connection Wizard. The New Connection Wizard opens.
3. Click Next.
4. Select the Connect to the Internet option. Click Next.
5. Select Set up my connection manually. Click Next.
6. Select Connect using a dial-up modem. Click Next.
7. If the Select a Device screen appears, select the Modem - Standard Modem check box. Click Next.
8. In the ISP Name field, type a name for your connection. Click Next.
9. In the Phone number field, type *99#. Click Next.
10. Indicate which users will have access to the connection. Click Next.
11. Type the user name and password provided by your service provider. Click Next.
12. Click Finish.
13. In the Connect window, click Properties.
14. In the Properties window, verify that Modem - Standard Modem appears beneath the Connect using heading, and then click Configure.
15. In the Modem Configuration window, clear the Enable hardware flow control check box and make sure none of the other check boxes are selected. Click OK. In the Properties window, click OK.

Windows 2000 operating system

1. Click Start > Settings > Control Panel.
2. Double-click Network and Dial-up Connections.

Note: The following is applicable for T-Mobile customers only:

Under the networking tab in the properties window for the dial-up connection, clear the Enable LCP Extensions check box, as well as all check boxes beneath the PPP Settings window.

3. Double-click Make New Connection. The Network Connection Wizard opens.
4. Click Next.
5. Choose Dial-up to private network. Click Next.
6. In the Phone number field, type *99#. Click Next.
7. Indicate which users will have access to the connection. Click Next.
8. Type a name for your connection. Click Finish.
9. In the Connect window, click Properties.
10. In the Properties window, verify that Modem - Standard Modem is selected, then click Configure.
11. In the Modem Configuration window, clear the Enable hardware flow control check box and make sure none of the other check boxes are selected. Click OK.
12. In the Properties window, click OK.

Connect to the Internet using dial-up networking.

Note: During this procedure, do not operate the BlackBerry® Browser or any third-party applications on the BlackBerry smartphone. An active data session might interfere with the modem connection. Also, make sure an ethernet connection is not active at the same time.

1. Connect the BlackBerry smartphone to the computer.
2. Open BlackBerry Desktop Manager.
3. Click Start > Settings > Network Connections > <name of your new connection>.
4. Type the user name and password provided by your service provider.
5. Click Dial.

How to remove a third-party application from a BlackBerry smartphone

How to remove a third-party application from a BlackBerry smartphone

These steps only apply if the the third-party application cannot be removed by the application loader tool. This procedure will delete third-party applications from the BlackBerry smartphone:

1.    On the BlackBerry smartphone, go to the Options menu (this may also be Settings > Options).

2.    Complete the appropriate following step for the version of BlackBerry® Device Software:

·         If the smartphone is using BlackBerry Device Software 4.0 or earlier, go to Options >Applications.

·         If the smartphone is using BlackBerry Device Software 4.1 to 4.7, go to Options >Advanced Options > Applications.

·         If the smartphone is using BlackBerry Device Software 5.0, go to Options > Applications>then select Third Party.

·         If the smartphone is using BlackBerry Device Software 6.0, go to Options > Device >Application Management and highlight the application. Press the Menu key and selectdelete.

3.    Select the third-party application you want to delete and click Delete.

4.    When prompted to restart the smartphone, select Yes.

If the application is not listed in the application list:

1.    Display the menu (click the trackwheel or click the Menu button) and select Modules.

2.    Select the software module to be deleted.

3.    Display the menu and select Delete.

For information on using the application loader tool in BlackBerry® Desktop Manager, see KB10376.

When synchronizing organizer data (such as contacts, calendar entries, tasks, and memos) between the BlackBerry smartphone and the computer, the following error message appears: “Unable to write or update application data”

When synchronizing organizer data (such as contacts, calendar entries, tasks, and memos) between the BlackBerry smartphone and the computer, the following error message appears:
“Unable to write or update application data”
Cause
Summary of Causes
This issue could be caused by one of the following:

1.                    A contact in Microsoft Outlook, Sage Software ACT!, IBM Lotus Notes, or IBM® Lotus Organizer® does not contain information in one or more fields.

2.                    The BlackBerry smartphone does not have enough memory to synchronize organizer data.

3.                    The BlackBerry smartphone user's organizer database contains invalid information.

4.                    The IBM Lotus Notes address book database has a custom template that is incompatible with the BlackBerry® Desktop Manager.

5.                    The error "Uncaught exception Java.lang.no pointer exception is displayed while in the BlackBerry smartphone Address Book.

6.                    The BlackBerry smartphone is failing to synchronize to any organizer application including calendar, memo list, or task list.

7.                    The BlackBerry smartphone Address Book contains a blank contact.

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Resolution

Complete the appropriate resolution for the cause.
Note: An effective first response when the error is received is to perform a hard reset on the BlackBerry smartphone. For instructions, see KB02141.

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Cause 1

A contact in Microsoft Outlook, Sage Software ACT!, IBM Lotus Notes, or IBM Lotus Organizer does not contain information in any of the following fields:

·                     First Name

·                     Last Name

·                     Company Name

Resolution
BlackBerry Desktop Software 4.2.1 or later will recognize the records that do not have information populated in any of the First Name, Last Name, and Company Name fields. Upgrade to BlackBerry Desktop Software 4.2.1 to complete the synchronization. Review the contacts in Microsoft Outlook, Sage Software ACT!, IBM Lotus Notes, or IBM Lotus Organizer to add data to either the First Name, Last Name, and Company Name fields. This will ensure that they are included in future synchonizations. For more information on this issue, see KB11366.

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Cause 2

The BlackBerry smartphone does not have enough free memory to synchronize organizer data with the computer.
Resolution
To increase the amount of available memory on the BlackBerry smartphone, complete the following steps.
Note: Back up the data on the BlackBerry smartphone with the Backup and Restore tool in BlackBerry Desktop Manager before proceeding. For instructions see, KB11625.
Use BlackBerry Desktop Manager to reduce the range of days on the Calendar
Reducing the calendar date range restricts the number of appointments or events reconciled with the BlackBerry smartphone. Any of the following can be reconciled:

·                     All items

·                     Future items only

·                     Items that fall between a range of days

Reducing the range of days will create more available storage space on the BlackBerry smartphone. For instructions, see KB05347.
Use Application Loader to remove unwanted applications from the BlackBerry smartphone
For instructions, see KB10376.

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Cause 3

The BlackBerry Smartphone user's organizer database, such as Microsoft Outlook, Sage Software ACT!, IBM Lotus Notes, or IBM Lotus Organizer, contains invalid information.
Note: Confirm that the contact entry is not affected by the issue listed in Cause 1 before proceeding.
Resolution
Turn on Advanced Logging to identify the record containing the invalid information and delete the invalid information.

1.                    Turn on Advanced Logging. For instructions, see KB01451.

2.                    Once the record containing the invalid information is identified, locate and delete the entry on the computer.

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Cause 4

The IBM Lotus Notes address book database has a custom template that is incompatible with BlackBerry Desktop Manager.
Resolution
Apply the standard template to the BlackBerry smartphone user's IBM Lotus Notes address book.
Note: Once the standard template is applied, confirm that the BlackBerry smartphone user can synchronize contacts. This issue should be submitted to the BlackBerry smartphone user's IT department as this may cause the same issue on other BlackBerry smartphones if a custom template is widely used in the environment.

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Cause 5

The error Uncaught exception Java.lang . no pointer exception is displayed while in the BlackBerry smartphone Address Book.
Symptoms

1.                    Refer to KB04317 if the error message in the Address Book is the following:

address updated externally. Changes will be lost, viewer closed

2.                    Tif.log indicates a corrupt contact entry in Microsoft Outlook. After the contact has been deleted from Microsoft Outlook and the BlackBerry smartphone has been synchronized again, the contact is still on the BlackBerry smartphone.

3.                    Creating a new contact in the BlackBerry smartphone will generate the following error message:

Uncaught exception Java.lang . no pointer exception

Resolution

1.                    Back up the BlackBerry smartphone before synchronizing. For instructions, see KB11625.

2.                    Clear the Address Book database.

3.                     

1.                    Open Backup and Restore and click Advanced.

2.                    Select the Address Book database, then click Clear.

4.                    Perform a hard reset on the BlackBerry smartphone. For instructions, see KB02141.

5.                    Synchronize the BlackBerry smartphone with Microsoft Outlook. See KB05313, Task 3, second option. 

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Cause 6

The BlackBerry smartphone is failing to synchronize to any organizer application including calendar, memo list, and tasks.

Symptoms

Creating a new entry for any organizer application will generate an error and the entry will not be created on the BlackBerry smartphone.

Resolution

Perform a hard reset on the BlackBerry smartphone, for instructions see KB02141.

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Cause 7

The BlackBerry smartphone Address Book contains a blank contact.

Resolution

Check the top of the Address Book names list for <No Name> if the list is sorted in alphabetical order. Delete any entries with <No Name> in the name field.

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Additional Information

If the previous resolutions do not correct the issue, delete and restore the data and applications on the BlackBerry smartphone.

To delete the data and applications on the BlackBerry smartphone, complete the following steps:

1.                    Back up the data on the BlackBerry smartphone using Backup and Restore. For instructions, see KB11625.

2.                    Delete all the data and applications on the BlackBerry smartphone. For instructions, see KB02318.

To restore BlackBerry smartphone applications, complete the following step:

1.                    Reinstall BlackBerry Device Software using Application Loader. For instructions, see KB11320.

To restore BlackBerry smartphone data, complete the following steps:

1.                    In BlackBerry Desktop Manager, double-click Backup and Restore.

2.                    Click Restore and select the backup file you created before you deleted the data on the BlackBerry smartphone.

3.                    Click Open. The data on the BlackBerry smartphone is restored.